Privacy Policy

1. Who We Are

PawTrait AI ("we", "us", or "our") is an AI-powered pet portrait and video generation service. Our registered address is in the United Kingdom. If you have any questions about this policy, contact us at support@pawtraitai.com.

2. What Data We Collect

• Account information: Your name and email address when you register.
• Pet photos: Images you upload to generate portraits or videos.
• Generated content: AI-generated portraits and video messages we create for you.
• Payment information: Processed securely by our payment provider. We do not store card details.
• Usage data: Pages visited, features used, and credits consumed.
• Location data: Approximate country derived from your IP address, used only to display the correct currency.

3. How We Use Your Data

• To provide, operate, and improve the PawTrait AI service.
• To process payments and manage your credit balance.
• To generate AI portraits and video messages from your uploaded photos.
• To send transactional emails (e.g., generation complete, account notifications).
• To detect and prevent fraud or abuse.

4. Your Pet Photos

Photos you upload are used solely to generate your requested portraits and videos. We do not sell or share your photos with third parties for marketing purposes. Generated content is stored in your account and accessible only to you. You may delete your content at any time from your Profile page.

5. Data Sharing

We share your data only with trusted third-party service providers necessary to operate our platform (e.g., cloud hosting, payment processing, AI model providers). We require all third parties to protect your data and use it only for the purpose we specify. We do not sell your personal data.

6. Data Retention

We retain your account data and generated content for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it longer.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Data portability.

To exercise any of these rights, contact us at support@pawtraitai.com.

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies.

9. Children's Privacy

PawTrait AI is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the app. Your continued use of PawTrait AI after changes take effect constitutes your acceptance of the updated policy.